Purina guarantees outstanding quality. If for any reason you're not satisfied, simply let Purina know why. Feel free to mail your original purchase receipt with the price circled, a brief explanation of why you were dissatisfied with our products, along with your name and street address (P.O. Box not accepted) to: Purina, Consumer Services, PO Box 340, Neenah WI 54957.

Five Simple Steps For Success 1. Praise: A dog learns faster through positive encouragement, so praise him for a job well done! 2. Setting Up: Select a confined area near family activity to place pups bed, food, water and litter pan. 3. Boundaries: Keep your pup crated or confined in the same place, with regular potty breaks. 4. Routine: Establish a food, water and exercise routine to help train the digestive system. 5. Using the Pan: Get off to a great start with adequate training and supervision. Lifestyle/Lifestage A Lifetime Solution: Whether you're training your puppy to (l")go(r") indoors, or transitioning your small breed dog from another surface, Secondnature will fit your needs. Indoor Only: Use it exclusively throughout your dog's lifetime. Indoor/Outdoor Combination: Makes a convenient supplement to your daily walk. Outdoor to Indoor Transition: Helps transition from eliminating outdoors to using the secondnature Total Training Program.